Returns and Refunds
We accept returns for manufacturing defects and fulfillment errors. Items delivered perfectly as ordered are not eligible for return. We are sure you wouldn’t want to anyway.
It's pretty straightforward. Contact us via WhatsApp or email within 7 days of receiving the products and provide relevant images for reference.
You can reach out to us through
Whatsapp / Text: +91 92655 79675
Email: info@aumbrr.com
Call: +91 92666 79675
No, we will provide at-home pickup. So do not worry, just sit back and relax.
All our products are standard-sized so there shouldn't be any size-related exchanges required. We don’t accept any other exchange requests.
 Once the return is approved, we will initiate a refund within 30 days to the source. In the case of Cash on Delivery orders, we will process the same in the account details provided by you.
Payment and Shipping
We offer payment options including Debit/Credit cards, UPI, Wallets, Rupay card, Net Banking, and Cash on Delivery.
Rest assured, all transactions are 100% secure with our trusted payment partner.
First, there is no extra fee to avail Cash on Delivery option, and secondly, before shipping, we will contact you via call and text to confirm your availability ensuring a hassle-free experience.
There is no minimum cart value to avail of free shipping. Yes, you read that right, all the domestic orders at aumbrr enjoy free shipping.
In case your order is still getting processed, you can reach out to us for cancellation. If the order is already shipped from the warehouse, it is difficult for us to cancel.Â
Once you place the order with us, we shall share a tracking link on your registered details. In case of any unforeseen delays, don’t hesitate to reach out to us.
Technical Terms
Thread count is a highly used phrase to describe luxury bedding quality. Thread count is the number of threads in one square inch of fabric, for eg, 300 thread count means 150 threads woven horizontally and the same number woven vertically in one square inch of fabric. The higher the thread count, generally more the softness. Your favorite soft hotel sheets are generally of 300 thread count.
Weave indicates how the fibers are woven to make the fabric. For Sateen Weave, a fibre goes four times over and one time under on repeat. This gives the fabric a softer and shinier feel and is more resistant to wrinkles.
Quilting is a method in which the two outer layers of the bedcover are stitched with the padding/filling. The stitches used to stitch all three layers together are designed in-house so it is decorative to see but also the layers don't separate over time.
Product Related
Absolutely not, all our products are pre-washed before they are shipped to you. There would be no shrinkage.
No, there will be fading or color bleeding in any of our products because our motto is to create products that last. In dark-colored fabrics, in initial washes, there might be shedding of the topical layer, created to get the desired color, but this shedding won't damage other products or reduce the color density of your products.
aumbrr products are great gifts whether on a housewarming or any special occasion.Let us know if your order is intended as a gift, and we'll ensure it's beautifully wrapped and sent with care. Also if you are planning to buy our products in bulk for gifting, visit the collaborations page and get better pricing and customized packaging,
Please find the table below in the format of length x breadth;
aumbrr product sizes
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International Orders
For sure, we do take international orders. To place an international order with us; just message us, DM us or email us with the products that you want to order with your complete address and contact details. We will create an order for you.
WhatsApp: +91 92655 79675
Call: +91 92655 79675
Email: info@aumbrr.com
Instagram: aumbrrlife
This will be worth it, we guarantee.
At present, we only accept orders within India through our website.
We believe in treating all of you equally. Our prices are the same for all pin codes around the world. Just for orders outside India, you will have to pay shipping and duties as per your country’s regulations.
Shipping charges vary based on the destination country and will be communicated to you during the order placement process.
Yes, and those are above the shipping charges. You will need to pay the applicable duties and taxes directly to the shipping agency at the time of your order delivery after you receive an invoice from the shipping agent.